A laptop on a desk displaying a business analytics dashboard

Thinkweb CRM

Run Your Entire Business From One Login.

Most businesses end up running on a CRM, a separate invoicing tool, a spreadsheet for the books, and a group chat holding it all together. Thinkweb CRM replaces that pile with one system we build, host, and support — switched on only where you actually need it.

14 days free. No credit card required.

Four Tools That Don't Talk to Each Other Is Not a System.

The Usual Setup

Customer history split across inboxes and notepads
Quotes retyped by hand to become invoices
Hours logged twice — once for the client, once for payroll
A monthly subscription for every gap in the stack
Nobody sure which number is the current one

On Thinkweb CRM

One record per customer, with the whole history attached
Quote to invoice to payment without re-entry
Time logged once, flowing to billing and payroll
One platform, with the modules you need switched on
One set of numbers everyone is looking at

Everything It Does. Nothing You Don't Need.

Twenty-eight modules ship with the platform. You get the ones your business actually runs on, and never see the rest.

Deal pipeline

Every open job on one board, sorted by stage, so nothing sits quietly going stale because the person who owned it got busy.

Invoicing and payments

A won job becomes an invoice without being retyped, the customer pays online, and the payment lands in the books already attached to the job.

Asset and GPS tracking

Where the truck and the equipment are, and where they have been. Answer it without calling three people to find out.

Time and payroll

Crews log hours against the job once. Those hours bill the customer and pay the staff, so nothing gets lost between the site and the invoice.

Workflow automation

A form submission becomes a lead, a won deal generates a quote, an overdue invoice sends its own reminder. The busywork stops depending on somebody remembering it.

Client portal

Customers review a quote, sign it, pay it, and check where their job stands on their own. Far fewer status phone calls for your team.

Plus bookkeeping, inventory, subscriptions, support tickets, email and SMS campaigns and fourteen more — switched on during setup only if your business needs them.

Two colleagues celebrating with a high five across a desk with a laptop and paperwork

Sales and Customers

Leads arrive from your website forms, your ads, and your phone, and they all land in the same place instead of in three inboxes and a notepad. Each one carries its full history: who touched it, what was said, what was sent, and what happens next.

From there the pipeline does the remembering for you. Deals move through your stages, quotes go out and come back signed, and nothing sits quietly going stale because the person who owned it got busy.

A shop worker taking a card payment from a customer on a tablet terminal at a counter

Quotes, Invoices, and the Books

A quote becomes an invoice without being retyped, the invoice takes a card payment online, and the payment lands in a ledger that already knows which job it belongs to. That is three tools and two copy-paste steps removed from most weeks.

Recurring work runs on subscriptions, expenses and income build a running set of books, and payroll and commissions are calculated from the hours and deals already recorded in the system rather than from a spreadsheet somebody maintains by hand.

A large warehouse interior with tall racks of palletized stock

Field Work, Inventory, and Assets

For businesses with things and people to move, the platform tracks stock levels, equipment, and the location history of assets in the field. You can answer where a piece of equipment is, who had it last, and when it moved without calling three people to find out.

Jobs are scheduled on a shared calendar, crews log their hours against them, and the time recorded flows straight through to invoicing and payroll. The gap where hours get lost between the job site and the invoice simply is not there.

Built Around How You Work.

01

Every module is optional

When your organization is set up you answer a short questionnaire, and the platform switches on only the modules that match how you operate. A contractor gets scheduling, assets, and invoicing. An agency gets pipeline, retainers, and time tracking. Nobody pays attention to a menu of features they will never open, and modules can be turned on later as the business grows into them.

1 / 4

In Your Pocket

The Same System, From the Truck.

A companion mobile app puts the parts of the platform that matter on a job site into your hand: today's schedule, the customer you are standing in front of, their full history, and the invoice you need to send before you drive away.

Log an expense with a photo of the receipt, mark a task complete, add a contact, check where a deal stands. It writes to the same records your office is looking at, so there is no evening spent catching the system up on the day.

A person in a white shirt holding and tapping a smartphone

28

Modules available

1

Login for the whole business

3

Permission levels per organization

iOS

Companion app for the field

Pricing

Three Plans. Pick the One That Fits Your Crew.

Every module, both mobile apps, and support are in all three — the plan decides how many people are on it, not which features you get. Pay annually and two months are free.

Starter

An owner in the field and someone in the office.

$49 / month

or $490 a year — save $98

  • 2 users included
  • Capped at 2 users — the next one moves you up a plan
  • 100 SMS segments a month
  • 150 AI smart drafts a month
  • QuickBooks Online — 1-click push sync
  • Every trade template, both mobile apps
  • In-app and email support
Start with Starter

Growth

A crew on the road with a dispatcher keeping them straight.

$99 / month

or $990 a year — save $198

  • 5 users included
  • Extra users $20 / month, up to 7
  • 300 SMS segments a month
  • 500 AI smart drafts a month
  • QuickBooks Online — 1-click push sync
  • Every trade template, both mobile apps
  • Priority email and chat support
Start with Growth

Pro

Multiple crews, a real back office, and hiring ahead of you.

$199 / month

or $1,990 a year — save $398

  • 10 users included
  • Extra users $15 / month, up to 25
  • 1,000 SMS segments a month
  • 1,500 AI smart drafts a month
  • QuickBooks Online — 1-click push sync, priority queue
  • Every trade template, both mobile apps
  • Priority queue and dedicated setup support
Start with Pro

Texting, and what it costs on top

Texting customers needs a real phone number and, by law, a registered business behind it. Both cost us money per account, so they are billed as add-ons instead of buried in a price everyone pays whether they text or not.

Dedicated local business number

$2.50–$3.00 / month

Your own local number for two-way texting with customers. One per workspace.

Carrier registration (10DLC)

$25 one time

Charged once, when you switch texting on. The mobile carriers require every business sending texts to be registered and vetted, and this covers what they charge us to do it.

Past your monthly allowance

1.5¢ per SMS segment · 1¢ per AI draft

Texting and AI draw on one account wallet, so there is a single balance to watch. It tops up $15 at a time when it falls below $3. Nothing stops working mid-job because a meter ran dry.

Start Your 14-Day Free Trial

No credit card to start. The trial includes 3 users. Billed monthly after that, cancel any time.

What else you are looking at

Built for Your Trade, Not for Silicon Valley.

They are good products, aimed at somebody else. The real difference is not the feature list — it is that most of them hand you an empty system and expect you to build your own CRM inside it before it does a single useful thing.

You do not have a spare week of evenings. Your pipeline, job stages, invoice templates and text messages are already built for your trade the day you sign up — that is the whole point of the product.

vs HubSpot

From $15 per seat / month

Time to a working CRM

An empty database you fill in yourself

Quoting work the afternoon you sign up

HubSpot gives you the shell of a CRM and leaves the CRM part to you — every pipeline, stage, field and template is yours to build before it does a day of work. Texting and custom invoicing are enterprise add-ons on top of that. Yours opens with your trade already in it.

vs Salesforce

From $25 per seat / month

Time to a working CRM

Usually a certified consultant

Quoting work the afternoon you sign up

A serious product, priced and shaped for companies with somebody whose actual job is administering it. This is a lightweight operations hub for a business where the owner is on a roof by seven — running in five minutes, with nobody on retainer to keep it running.

vs GoHighLevel

From $97 / month

Time to a working CRM

Expect 40+ hours before it earns its keep

Quoting work the afternoon you sign up

GoHighLevel is a toolkit built for marketing agencies, and the CRM is something you assemble out of it. Plan on a full working week of wiring up pipelines, funnels, automations and templates — or buying somebody else’s snapshot and inheriting how they run their business. You assemble nothing here. Your trade’s pipeline, job stages, invoice and text templates are switched on the moment you sign up.

Questions We Get Asked.

Who is Thinkweb CRM built for?

Small and mid-sized businesses that have outgrown spreadsheets and are paying for three or four disconnected tools. It is used by contractors, service businesses, agencies, and waste and logistics operators, among others.

Do I have to use every module?

No. Modules are switched on per organization during setup, and anything you do not use stays hidden. You can enable more later as the business grows.

How long before it is actually useful?

The same day. This is the thing that separates it from the platforms it gets compared to: you are not handed an empty system to build a CRM inside. You answer a short questionnaire when your organization is created, and the pipeline, job stages, quote and invoice templates and text messages for your trade are already there — editable, but working. Most owners have a real job quoted before the end of the afternoon. Building the equivalent yourself on a toolkit like GoHighLevel is a project measured in a working week, not an afternoon, and it is a week most owners do not have.

What does Thinkweb CRM cost?

Three plans. Starter is $49 a month for 2 users, Growth is $99 a month for 5, and Pro is $199 a month for 10. Every module, both mobile apps, hosting, updates, and support are in all three — nothing is billed separately for keeping the thing running. Paying annually gives you two months free. Texting and AI drafts come with a monthly allowance and are metered past it; a dedicated phone number is a small add-on. The first fourteen days are free and no card is needed to start.

Do I have to be a Thinkweb web design client to use the CRM?

No, and web design clients do not get it for free either — the two products are priced separately and always will be. Thinkweb CRM is sold on its own to any business, in any industry, anywhere. You sign up on this site, your account is created immediately, and you never have to speak to us. If we did build your website, its enquiry forms can push leads straight into your CRM, but that is an integration, not a bundle.

How do I get an account?

Start the free trial from this page. You enter your company name, your name, an email address and a password, confirm the email, and your organization is created on the spot. The trial runs fourteen days and includes three users, which is enough to try it as a team rather than alone. From there you invite the rest of your team yourself — nobody at Thinkweb has to approve anything.

What happens when I add someone past the users my plan includes?

On Growth and Pro you add them and the seat appears on your next invoice — $20 a month each on Growth, $15 a month each on Pro, up to 7 users on Growth and 25 on Pro. Starter is a hard cap at 2 users: adding a third means moving to Growth. Nobody is ever silently charged for a seat they did not add.

How does texting get billed?

Every plan includes a monthly allowance of SMS segments — 100 on Starter, 300 on Growth, 1,000 on Pro. Past that you pay 1.5 cents a segment out of an account wallet that tops up $15 at a time when it drops below $3. A dedicated local number for your business is $2.50 to $3.00 a month, and the mobile carriers charge a one-time $25 registration fee before any business can send texts. We pass that through at cost rather than marking it up.

What is an AI draft, and what happens if I run out?

A draft is one piece of writing the assistant does for you: a follow-up message, a summary of your notes, a reply to a customer. You get 150 a month on Starter, 500 on Growth and 1,500 on Pro. Past the allowance each one is a cent, drawn from the same wallet as texting, so there is one balance to watch instead of two meters.

What happens to my data if we leave?

You take it with you. Your records are yours, and we will export them in a standard format on request. We would rather keep your business by being good to work with than by making it painful to go.

Can it replace my accounting software?

It handles invoicing, payments, an income and expense ledger, payroll, and commissions. Many businesses run it alongside an accountant rather than instead of one, and we will tell you honestly during a demo where the line falls for your setup.

Is my data separated from other customers?

Yes. Every record is tied to your organization and isolated at the database level with row-level security, so one customer cannot read another customer’s data even by accident.

Who runs the software?

We do. Thinkweb builds, hosts, updates, and supports the platform. There is no server for you to maintain and no upgrade project for you to schedule.

See It With Your Own Business in It.

A demo is more useful than a feature list.

Tell us how your business runs today and we'll walk you through the modules that fit it, show you the ones that don't, and give you a straight answer on what moving over would involve.