Thinkweb CRM
Run Your Entire Business From One Login.
Most businesses end up running on a CRM, a separate invoicing tool, a spreadsheet for the books, and a group chat holding it all together. Thinkweb CRM replaces that pile with one system we build, host, and support — switched on only where you actually need it.
Four Tools That Don't Talk to Each Other Is Not a System.
The Usual Setup
On Thinkweb CRM
Everything It Does. Nothing You Don't Need.
Twenty-eight modules ship with the platform. You get the ones your business actually runs on, and never see the rest.
Deal pipeline
Every open job on one board, sorted by stage, so nothing sits quietly going stale because the person who owned it got busy.
Invoicing and payments
A won job becomes an invoice without being retyped, the customer pays online, and the payment lands in the books already attached to the job.
Asset and GPS tracking
Where the truck and the equipment are, and where they have been. Answer it without calling three people to find out.
Time and payroll
Crews log hours against the job once. Those hours bill the customer and pay the staff, so nothing gets lost between the site and the invoice.
Workflow automation
A form submission becomes a lead, a won deal generates a quote, an overdue invoice sends its own reminder. The busywork stops depending on somebody remembering it.
Client portal
Customers review a quote, sign it, pay it, and check where their job stands on their own. Far fewer status phone calls for your team.
Plus bookkeeping, inventory, subscriptions, support tickets, email and SMS campaigns and fourteen more — switched on during setup only if your business needs them.
Sales and Customers
Leads arrive from your website forms, your ads, and your phone, and they all land in the same place instead of in three inboxes and a notepad. Each one carries its full history: who touched it, what was said, what was sent, and what happens next.
From there the pipeline does the remembering for you. Deals move through your stages, quotes go out and come back signed, and nothing sits quietly going stale because the person who owned it got busy.
Sales and Customers
Leads arrive from your website forms, your ads, and your phone, and they all land in the same place instead of in three inboxes and a notepad. Each one carries its full history: who touched it, what was said, what was sent, and what happens next.
From there the pipeline does the remembering for you. Deals move through your stages, quotes go out and come back signed, and nothing sits quietly going stale because the person who owned it got busy.
Quotes, Invoices, and the Books
A quote becomes an invoice without being retyped, the invoice takes a card payment online, and the payment lands in a ledger that already knows which job it belongs to. That is three tools and two copy-paste steps removed from most weeks.
Recurring work runs on subscriptions, expenses and income build a running set of books, and payroll and commissions are calculated from the hours and deals already recorded in the system rather than from a spreadsheet somebody maintains by hand.
Quotes, Invoices, and the Books
A quote becomes an invoice without being retyped, the invoice takes a card payment online, and the payment lands in a ledger that already knows which job it belongs to. That is three tools and two copy-paste steps removed from most weeks.
Recurring work runs on subscriptions, expenses and income build a running set of books, and payroll and commissions are calculated from the hours and deals already recorded in the system rather than from a spreadsheet somebody maintains by hand.
Field Work, Inventory, and Assets
For businesses with things and people to move, the platform tracks stock levels, equipment, and the location history of assets in the field. You can answer where a piece of equipment is, who had it last, and when it moved without calling three people to find out.
Jobs are scheduled on a shared calendar, crews log their hours against them, and the time recorded flows straight through to invoicing and payroll. The gap where hours get lost between the job site and the invoice simply is not there.
Field Work, Inventory, and Assets
For businesses with things and people to move, the platform tracks stock levels, equipment, and the location history of assets in the field. You can answer where a piece of equipment is, who had it last, and when it moved without calling three people to find out.
Jobs are scheduled on a shared calendar, crews log their hours against them, and the time recorded flows straight through to invoicing and payroll. The gap where hours get lost between the job site and the invoice simply is not there.
Built Around How You Work.
Every module is optional
When your organization is set up you answer a short questionnaire, and the platform switches on only the modules that match how you operate. A contractor gets scheduling, assets, and invoicing. An agency gets pipeline, retainers, and time tracking. Nobody pays attention to a menu of features they will never open, and modules can be turned on later as the business grows into them.
Your data stays yours
Every record in the system belongs to your organization and is isolated at the database level, not just hidden in the interface. Staff accounts are scoped by role, so an admin sees the whole picture while a member only sees the part of the business they work in. You decide who gets which door key.
Work that runs itself
Workflows fire on the events that already happen in your business. A form submission creates a lead, a won deal generates a quote, an overdue invoice triggers a reminder text. The busywork that normally depends on somebody remembering it becomes something the system does whether anyone remembers or not.
One front door for clients
Your customers get a portal of their own where they can review a quote, sign a document, pay an invoice, and check where their job stands. Fewer status phone calls for your team, and an experience that makes a small operation look like a serious one.
In Your Pocket
The Same System, From the Truck.
A companion mobile app puts the parts of the platform that matter on a job site into your hand: today's schedule, the customer you are standing in front of, their full history, and the invoice you need to send before you drive away.
Log an expense with a photo of the receipt, mark a task complete, add a contact, check where a deal stands. It writes to the same records your office is looking at, so there is no evening spent catching the system up on the day.
28
Modules available
1
Login for the whole business
3
Permission levels per organization
iOS
Companion app for the field
Questions We Get Asked.
Who is Thinkweb CRM built for?
Small and mid-sized businesses that have outgrown spreadsheets and are paying for three or four disconnected tools. It is used by contractors, service businesses, agencies, and waste and logistics operators, among others.
Do I have to use every module?
No. Modules are switched on per organization during setup, and anything you do not use stays hidden. You can enable more later as the business grows.
What does Thinkweb CRM cost?
It depends on which modules you run and how many people need a login, so a demo ends with a fixed monthly figure in writing rather than a range that moves later. That figure covers hosting, updates, and support — nothing is billed separately for keeping the thing running.
What happens to my data if we leave?
You take it with you. Your records are yours, and we will export them in a standard format on request. We would rather keep your business by being good to work with than by making it painful to go.
Can it replace my accounting software?
It handles invoicing, payments, an income and expense ledger, payroll, and commissions. Many businesses run it alongside an accountant rather than instead of one, and we will tell you honestly during a demo where the line falls for your setup.
Is my data separated from other customers?
Yes. Every record is tied to your organization and isolated at the database level with row-level security, so one customer cannot read another customer’s data even by accident.
Who runs the software?
We do. Thinkweb builds, hosts, updates, and supports the platform. There is no server for you to maintain and no upgrade project for you to schedule.
See It With Your Own Business in It.
A demo is more useful than a feature list.
Tell us how your business runs today and we'll walk you through the modules that fit it, show you the ones that don't, and give you a straight answer on what moving over would involve.