We publish our prices.
We think you should know what something costs before getting on a sales call. No 'contact us for a quote' games. Everything below is what we actually charge.
No Discovery Call Required.
Most agencies make you go through a discovery call before they'll share any numbers. We think that's backwards. Your time is valuable, and you shouldn't need to schedule a meeting just to find out whether we're in your budget.
Everything below is real pricing. The only time it varies is when a project has genuinely custom requirements, and we explain exactly why when that's the case.
Build Once. Operate Forever.
Essentials
For a small local business that needs a real presence online without a big commitment.
one time build
$49/mo
12-month minimum
- Professionally designed template, using your branding
- Fast, secure hosting and SSL
- Contact form straight to your inbox
- Google Business Profile set up properly
- Daily backups and software updates
- You supply the content, we build it
Standard
For a business that wants to be found on Google, publish regularly, and stop chasing enquiries around an inbox.
one time build
$149/mo
12-month minimum
Everything in Essentials, plus:
- Design customised to your business, not just recoloured
- Simple animations and video support
- We write your content, you approve it
- 1 blog post a month written by us, plus write your own any time
- On-page SEO, with a full review every quarter
- 1 simple integration, such as a booking calendar
- 1 email address on your own domain
- Staging site, so you see changes before they go live
- Your dashboard, monthly report and 1 CRM user
Premium
For an established business competing for real search traffic that needs to sell online and publish consistently.
one time build
$299/mo
18-month minimum
Everything in Standard, plus:
- A custom design system built for your brand
- Custom animations and unlimited video
- Up to 3 integrations with advanced systems
- Online store, 25 products set up for you, then add as many as you like
- 2 blog posts a month written by us
- Content brief and topic plan at launch, refreshed twice a year
- Ongoing SEO work every month, not just at launch
- 3 email addresses on your own domain
- Keyword ranking tracking and 3 CRM users
Custom
For businesses that need the site to do something no template does, with conversion improved deliberately.
quoted after a short call
Tailored monthly
24-month minimum
Everything in Premium, plus:
- Custom architecture and custom API integrations
- Full brand guidelines
- Conversion optimisation and A/B testing
- 1 blog post a week written by us
- Content brief and topic plan at launch, refreshed quarterly
- 5 email addresses on your own domain
- Custom KPI dashboard and 5 CRM users
- 4 hour response time
Build fees are paid 50% at signing · 25% at design approval · 25% at launch
Everything side by side
Swipe the table to compare plans
| Essentials$499 + $49/mo | Standard$1,499 + $149/mo | Premium$3,499 + $299/mo | CustomScoped | |
|---|---|---|---|---|
| Your website | ||||
| Pages included | Up to 5 | Up to 10 | Up to 20 | Unlimited |
| Design | Template | Customised | Custom system | Custom + guidelines |
| Animations | – | Simple | Custom | Custom |
| Video on your site | – | A few | Unlimited | Unlimited |
| Staging site for approvals | – | ✓ | ✓ | ✓ |
| Content | ||||
| Who writes your page content | You do | We do | We do | We do |
| Blog | – | ✓ | ✓ | ✓ |
| Blog posts written for you | – | 1 / month | 2 / month | 1 / week |
| Write your own posts any time | – | ✓ | ✓ | ✓ |
| Content brief and topic plan | – | – | Twice a year | Quarterly |
| Getting found | ||||
| Google Business Profile setup | ✓ | ✓ | ✓ | ✓ |
| On-page SEO and keyword targeting | – | ✓ | ✓ | ✓ |
| SEO review | – | Quarterly | Monthly | Monthly |
| Keyword ranking tracking | – | – | ✓ | ✓ |
| Conversion testing and A/B setup | – | – | – | ✓ |
| Connecting to your business | ||||
| Contact forms | ✓ | ✓ | ✓ | ✓ |
| Integrations | – | 1 simple | Up to 3 advanced | Custom API |
| Online store | – | – | 25 products set up, then unlimited | ✓ |
| Email on your own domain | – | 1 address | 3 addresses | 5 addresses |
| Running your business | ||||
| CRM access (normally $20 per user) | – | 1 user | 3 users | 5 users |
| Website enquiries land in your CRM | – | ✓ | ✓ | ✓ |
| Extra CRM users | – | $20/mo each | $20/mo each | $20/mo each |
| Knowing it is working | ||||
| Traffic tracking | ✓ | ✓ | ✓ | ✓ |
| Conversion tracking | – | ✓ | ✓ | ✓ |
| Your dashboard | – | ✓ | ✓ | ✓ |
| Monthly plain-English report | – | ✓ | ✓ | ✓ |
| Custom KPI dashboard | – | – | – | ✓ |
| Looking after it | ||||
| Hosting, SSL, backups, updates | ✓ | ✓ | ✓ | ✓ |
| Support included each month | 30 min | 1 hr | 1.5 hrs | 2 hrs |
| We reply within | 2 business days | 1 business day | 8 hours | 4 hours |
| Minimum term | 12 months | 12 months | 18 months | 24 months |
From Standard up, your dashboard, monthly reports and CRM access are included.
GA4 data, conversion tracking, plain-English monthly reports, and every website enquiry landing straight in your CRM. Higher tiers unlock keyword rankings and custom KPIs.
Software on its own
Thinkweb CRM, without a website plan
You do not have to be a Thinkweb web design client to run our CRM. Any business can sign up online, start a 7-day free trial with no card, and invite their own team. Contacts, pipeline, invoicing, projects, time tracking and the iPhone and Android apps are included at every price.
1–4 users
$40 /user/mo
5–9 users
$35 /user/mo
10+ users
$30 /user/mo
Beyond websites
Interested in custom software?
We build more than websites. If you have a process held together by spreadsheets, a tool your team wishes existed, or a system that will not talk to anything else, get in touch and we will talk through the goals before anyone talks about price.
Managed Campaigns, Not Managed Budgets.
| Tier | Mgmt Fee | Min. Term | Ad Spend | Channels |
|---|---|---|---|---|
| Starter | 30% of spend | 3 months | $250–$2,000/mo | Google OR Meta |
| Growth | 15% of spend | 6 months | Over $2,000/mo | Google + Meta |
| Enterprise | 12% of spend | 12 months | Over $20,000/mo | Google + Meta + LinkedIn |
Management fees are separate from ad spend. Ad spend goes directly to Google / Meta / LinkedIn.
Need Something Specific?
Available to active platform clients for work outside included support hours.
Giving Back to Chattanooga.
Available to registered 501(c)(3) organizations upon verification. Applied automatically once confirmed.
Tennessee sales tax (9.25% combined: 7% state + 2.25% Hamilton County) is added on taxable line items per TN Department of Revenue requirements.
FAQ
Why monthly?
Websites aren't finished products. They need maintenance, updates, and ongoing optimization to stay fast, secure, and effective. From Standard up the monthly also covers your content, your reporting and your CRM seats. The monthly model means we stay accountable to your results, not just to the launch date.
Who owns the blog posts you write?
You do. Everything we write for you is yours, and it stays on your site if you ever leave. We write it in your voice, and you approve every post before it publishes.
Can I start small and grow?
Yes, and most clients do. Start on Essentials, add what you need as you need it, and move up a plan when the business is ready. Your build carries over, so nothing is wasted.
What if I want to cancel?
After your minimum commitment period, cancel with 30 days notice. Early termination is the lesser of remaining months or three months of platform fees. You'll receive a full content export and a handover of every account we manage.
Do I own my website?
You own your content, copy, images, brand assets, domain, data, and all third-party accounts. We own the underlying code and platform infrastructure. If you leave, everything that belongs to you leaves with you.
What does the build payment structure look like?
50% at contract signing, 25% at design approval, 25% at launch. This is spelled out in the contract before you commit to anything.
Do you work with businesses outside Chattanooga?
Yes. Most of our clients are in Chattanooga and Hamilton County, but we work with businesses across East Tennessee, the Nashville area, and nationally for services where location doesn't matter.
Still have questions?
Ask us directlyReady to Outgrow
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